TECHNICIAN CONSOLE

Devices

Private · Self-hosted · Audited

Organizations—

Devices—

Managed devices

Presence updates when an enrolled agent checks in.

Status	Device	Organization	Platform	RustDesk ID

Attended support

Start the session here, then give the short-lived code to the customer.

Organizations

Create a customer, then issue a one-time enrollment token.

Organization name

Audit log

Security-relevant control-plane activity, newest first.

Internal downloads

APS-only packages for managing the support platform.

WINDOWS X64 · TECHNICIAN

APS Connect Technician App

Install this on your technician computer. It opens device sessions from the console and registers the local rustdesk:// launch link.

Checking package…

Download Technician App

MAC · TECHNICIAN

APS Connect Technician App

Signed Mac app for opening authenticated console sessions. Choose Apple Silicon for M-series Macs or Intel for older Macs.

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Apple Silicon Intel

WINDOWS X64 · CUSTOMER SUPPORT

APS Remote Support Customer App

Single-use customer support client. Customers run this temporarily with a support code from you.

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Download Customer Support App

WINDOWS X64 · MANAGED DEVICE

APS Connect Managed Device App

Persistent unattended access agent for explicitly authorized managed computers. Create a one-time enrollment token before installing.

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Download Managed Device App

MAC · MANAGED DEVICE

APS Connect Managed Device App

Signed persistent-access installer with explicit legal consent and one-time enrollment. Choose Apple Silicon for M-series Macs or Intel for older Macs.

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Apple Silicon Intel

WORDPRESS PLUGIN

APS Remote Support

Install or manually replace the integration used by the Avoyelles Phone Shop support page.

Checking packaged version…

Download plugin ZIP

Devices

Managed devices

Attended support

Organizations

Audit log

Internal downloads

APS Connect Technician App

APS Connect Technician App

APS Remote Support Customer App

APS Connect Managed Device App

APS Connect Managed Device App

APS Remote Support

Connect to this control plane

Enrollment token

Customer support code